The following terms and conditions apply to all transactions for NEW items excluding PARTS.
Purchasing from this web site whether by phone, mail or via the internet, or other means constitutes your agreement with and acceptance of the our terms and conditions.

All unit specifications and descriptions contained in their individual descriptions including but not limited to speed, distance estimations and climbing ability are provided to BestScooterBuys.com directly from the manufacture. BestScooterBuys.com does not guarantee the accuracy of these or any other specifications given on this site. All pictures are used for display purposes only and may vary slightly from the actual merchandise you receive.

Rider Age Requirements
You should check with your local law enforcement agency about age requirements for riding electric or gas scooters before purchasing. Some states may have laws restricting the use of scooters on public streets, generally all states allow them on private property such as campgrounds, parks etc....but many states have age requirements and most states require helmets and protective equipment to be worn by certain age children. Pocket bikes with racing slicks should not be used on wet or slippery roads. Please always scoot safely. Know your laws before you go scooting. We will not take back a scooter if you find your laws do not permit your child to ride it. Check first.

Order Cancellation
Before your order ships you may cancel with no cancellation penalty.

Orders canceled after they have shipped will be subject to a $35.00 fee and our outbound shipping costs.

Back Orders/Pre Orders
A Back Order or Pre-Order status is your agreement to pay for an item now with shipment to your location when it becomes available (restocked). ETA's (estimated time of arrival) for restocking of back orders are "best estimates".

We reserve the right to cancel or void any order for any reason at any time

Returns and Refunds
To return an item you must first obtain a return merchandise authorization. After receiving your RMA via email you may return your unused item, in it's original container, shipping paid, within 5 days of the time you received the RMA number.
Item must be returned, shipping paid, to the return location provided to you in your "return acceptance" email.
Merchandise must be in its original carton along with all items originally shipped in that carton to be eligible for refund.  When the merchandise has been received and inspected, a refund, less any applicable fees will be processed within 3 business days after inspection of your return.
BestScooterBuys.com does not make arrangements for or pay for return shipping.
Freight collect or C.O.D. deliveries are not accepted.

Return Refund Deductions
1. Our actual Outbound shipping costs:
Even though some special offers are advertised as providing you with "free shipping" or "fixed shipping", the actual shipping costs are included in the total purchase price. These Actual shipping charges are not refundable and will be withheld from your refund amount.
2. Added Delivery Fees: All added shipping options that you included with your order at checkout.
3. Transaction Processing Fees: 3% of total transaction
4. Missing or Damaged Parts: Will be charged at retail replacement value.
Damage can be verified to you with digital photos sent via email.
5.Used item: If determined your return item is not in the original condition, or has obvious signs of use we will retain up to 60% of the item's price

Before returning your item you must obtain a return authorization number.

In the mail to window enter your complete name, address and the address where the merchandise was shipped to if different from yours and a brief reason for return.